SHIPPING INFORMATION
— $15 flat rate shipping for all orders.
— FREE shipping option is offered on all orders over $300.
— All Prints and Posters are shipped flat only – never rolled! Each image is individually shrink-wrapped on cardboard for protection. Up to 6 prints/posters can fit in one box. The shrink-wrapped art is sandwiched between 6 pieces of 200lb test, corrugated cardboard, with a 1.5" buffer cushion surrounding the art and then edge protectors on all sides.
Custom Shipping Box Assembly
Product(s) in Shipping Box Assembly
1.5" Buffer Strips Surround Product(s) in Box
Box Top with Shipping Label and Edge Strips Ready to be Applied
Edge Strips Secured with Double Rows of Shipping Tape
Additional Shipping Information
— Due to the increase in shipping cost, material cost, and gas prices it cost us on average $30 – $40 to ship each order…even Mini Cards! We, unfortunately, have to charge shipping for orders under $300 to cover some of this expense.
— Orders ship via UPS in 1-2 business days (there may be a slight delay during the busy holiday season). Tracking information is emailed for every package.
— If no street address is available, we can ship to a PO Box via USPS. Historically we found that due to the large size of our packages it is best that they ship UPS. Note** USPS will not accept our large poster size package.
— Shipping is available for the 48 contiguous US states.
LOST PACKAGE or DAMAGED ITEM(S)
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It is very rare that our packages get lost or damaged, but inevitably, it does happen 🙁 If there is a problem with a delivery or damage to your order please contact us right away so that we can send you replacement(s). We will deal with UPS/USPS directly regarding a claim.
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– – Lost packages: if your package gets lost please contact us immediately. We will deal with UPS/USPS and get replacement item(s) sent to you ASAP!
– – Returns for damaged item(s): Please let us know within 15 days of ordering and we will ship out replacement(s) with a pre-paid return label to send back the damaged item(s).
RETURN POLICY
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– – Returns for wrong item(s): Please let us know within 15 days of ordering and we will ship out replacement(s) with a pre-paid return label to send back the wrong item(s).
– – Returns/Exchanges for ordering the wrong item(s) or for unwanted item(s): Please return item(s) within 15 days of ordering. We will credit your card for the item(s) once we receive the item(s). Original shipping charges are non-refundable. There is NO re-stocking fee. The customer is responsible for paying for return shipping. The customer is responsible for paying for new shipping fees to recieve exchanged items. All items must be returned in original condition – please take care when packaging your return item(s).
